ZenBusiness vs Northwest Registered Agent (Which is the Best LLC service?)

Looking for the right LLC formation service to help you incorporate your company? Don’t know which LLC formation service to use? We are here to help you.

ZenBusiness vs Northwest Registered Agent

ZenBusiness and Northwest Registered Agent are trustworthy and reputable options. They have many similarities as well as some noteworthy and distinct differences, which set them apart from each other. 

In this review, we have thoroughly compared the services and facilities provided to their users by ZenBusiness and Northwest Registered Agent. Our comprehensive ZenBusiness vs Northwest Registered Agent review covers the similarities, differences, pricing, features, and a few other important factors. 

After reading this, you will be able to make an educated, well-informed decision and choose the best option for you and your business.

Without further ado, let’s get started!

Quick Summary: ZenBusiness vs Northwest Registered Agent

Have loads of work to do and can’t go through the entire review? We will make it even simpler for you by giving you brief highlights.

ZenBusiness provides exceptional overall to its users. With completely transparent plans, you don’t have to worry about upsells. Moreover, you get one year of free registered agent services. Northwest Registered Agent is slightly pricier than ZenBusiness but has years of experience under their belt.

  • Signup for ZenBusiness if you are on a budget but still want to get high quality, reliable services with excellent customer support and few upsells.
  • Signup for Northwest Registered Agent if money isn’t an issue for you and you are looking for brand value and years of experience.

Recommended

ZenBusiness

★★★★★

For the best overall value, ZenBusiness is our recommended LLC formation service.

Northwest Registered Agent

For brand value and experienced LLC formation service.

Similarities Between ZenBusiness and Northwest Registered Agent

Since both ZenBusiness and Northwest Registered Agent provide LLC formation services, there are bound to be some similarities in their services and features. Let’s see what those features are.

Affordable Rates

Thinking about hiring a business attorney? Think again. As a new business owner, do you have hundreds of dollars that you can spend paying lawyer fees? Both ZenBusiness and Northwest Registered Agent cost way less than a business attorney would. 

Customer Feedback

Even though ZenBusiness has more user reviews as compared to Northwest Registered Agent, the user reviews of both these companies are glowing and positive.

Registered Agent Services

Both ZenBusiness and Northwest Registered Agent offer one free year of registered agent services in their basic packages. Since it is a legal obligation for every business in the United States to have a registered agent, this is a valuable feature. 

Customer Support

Both of these companies provide customer support through phone, chat, and email. If you have any technical questions, you can contact them instead of trying to search the internet for hours. Their representatives are professional, qualified, and courteous.

Order Efficiency

Even though their order processing times differ, both the companies work quickly and get your company filed efficiently and professionally. 

Payment Information Security

Both ZenBusiness and Northwest Registered Agent have a high-quality security system in place that ensures all your personal data remains far away from the hands of unauthorized people.

Differences Between ZenBusiness and Northwest Registered Agent

Number of Packages

When it comes to ZenBusiness, they have a three-tiered package plan, which you can choose according to the needs of your business. On the other hand, you get only one package from Northwest Registered Agent. 

If you want additional services and features, you can get them as add-ons.

Customer Support Model

The customer support models of ZenBusiness and Northwest Registered Agent are different. With ZenBusiness, you get traditional customer support while at Northwest Registered Agent, there are ‘Corporate Guides” who provide you with one-on-one, technical support.

Side-by-Side Comparison

Apart from the few stark differences between ZenBusiness and Northwest Registered Agent, there are further differences, when it comes to the pricing plans, experience, ease of use, additional services, etc. 

Let’s delve deep into them!

Pricing

When it comes to pricing, it is hard to beat ZenBusiness as you can get your LLC formed at a low price of $49 as compared to $225 at Northwest Registered Agent. You get three different package plans from ZenBusiness – Starter, Pro, and Premium. 

The price of the starter package is $49. The starter package is not only affordable but is a feature-full plan, and includes CPA assessment, registered agent services, business bylaws, etc. 

The Pro package includes expedited filing, a Worry-Free Compliance Guarantee., and plenty of other features as well. In the premium package, you get rush filing speed, along with business email address, domain name registration, business website, etc.

At ZenBusiness, these are the prices for additional services. Note that these services are also part of their package plans as well.

  • Registered Agent Fee – $99/year
  • Operating Agreement Fee – $35
  • EIN Fee – $70

However, there are no such packages at Northwest Registered Agent. There is a single LLC formation package that you can select. If you need more features, you can add them to the basic package. 

The basic package costs you $225, and you get your LLC formed as well as a year of registered agent service.

The prices for add-on services in Northwest Registered Agent are:

  • Registered Agent Fee – $125/year
  • Operating Agreement Fee – $50
  • EIN Fee – $50

ZenBusiness

  • Starter package: $49
  • Pro package: $199
  • Premium package: $299

Northwest Registered Agent

  • LLC Formation Service – $225

Features

When we are comparing the services and features from ZenBusiness and Northwest Registered Agent, there are several important factors to consider. Firstly, ZenBusiness offers various marketing tools such as domain names, business websites, etc. 

These features are not offered by Northwest Registered Agent. In all three plans, ZenBusiness will give a business operating agreement, an assessment of the finances of your company, and a free CPA professional recommendation. 

However, when it comes to privacy-enhancing features, Northwest Registered Agent does offer them to its users. With the help of their mail forwarding and virtual office services, you can use their address as your business address. 

This keeps your personal information safe and away from prying eyes. Since Northwest Registered Agent offers only one package, we will compare the features you get in that package with the basic plan from ZenBusiness. 

  • Order Processing Time. The order processing time in the ZenBusiness Starter package is 2-3 weeks. On the other hand, if you choose the $225 LLC formation plan, the order processing time is 1-3 business days. 
  • Registered Agent. With ZenBusiness, you get a free year of registered agent service. After that, you pay $99 annually to avail this service. Northwest Registered Agent offers one year of registered agent services as a part of their LLC formation plan. 

If you want to continue the services, you will have to pay $125 yearly.

  • Web Domain. You can get your domain name registered for $25 and get domain name privacy for $10 with the ZenBusiness Starter package. It is available free of cost in the higher packages. 

However, there is no such service offered by Northwest Registered Agent.

  • Worry-Free CPA Assessment. If you use ZenBusiness, you will get a worry-free CPA assessment. Unfortunately, Northwest Registered Agent doesn’t offer you this service. 

It is clear that ZenBusiness gives you more bang for your buck when it comes to features and services!

ZenBusiness

  • Business Name Search
  • Articles of Organization – Preparation & Filing
  • Business Operating Template
  • Worry-Free CPA Assessment

Northwest Registered Agent

  • Order Processing Time (1-3 business days)
  • Registered Agent Services

Experience

ZenBusiness was founded in 2015 and is relatively new to the LLC formation industry. However, they have served thousands of individuals and the reviews from these customers are full of praise for their affordable, professional services. 

They have excellent customer feedback, with thousands of positive reviews and very few negative ones. On the other hand, Northwest Registered Agent has been providing services since 19968 and has helped over 2 million customers. 

However, there are not a lot of customer reviews for them available online which is strange since they have so many customers. Nevertheless, the available reviews are mostly positive in nature.

Therefore, in terms of experience and client-base, Northwest Registered Agent takes the lead over ZenBusiness.

Customer Support

Customer support is an important consideration when it comes to choosing the best LLC formation service. As a new business owner, it is normal to have loads of questions and if there is a professional who can answer them, that is a huge relief.

Both ZenBusiness and Northwest Registered Agent have excellent customer support services but their approaches are different. You get traditional customer support from ZenBusiness while Northwest Registered Agent has a one-on-one customer support structure.

You can contact the excellent customer support team at ZenBusiness via phone, email, or chat. They have a quick response time and have professional customer representatives who help you answer your queries.

ZenBusiness offers support from 8 am – 8 pm (CT) Monday to Friday. They provide you support on Sundays as well from 10 am to 7 pm (CT). When it comes to Northwest Registered Agent, they have dedicated customer representatives named “Corporate Guides”. 

As a Northwest Registered Agent client, you get connected with one of these highly-trained reps and if you have any concerns or questions, you can contact them directly. Additionally, Northwest Registered Agent has an excellent response time, and they answer your emails within one business day at most. 

They can be reached during normal business hours and no specific times are mentioned on their website.

Turnaround Times

Want to file your company quickly or you can wait for a couple of weeks? With ZenBusiness, the processing and filing time differs according to the packages you choose. If you are in a rush to form your LLC, you will have to get the Premium package which will take only 3-5 business days.

However, the turnaround time for the Starter package is 2-3 weeks. For the Pro package, the TAT is 1-2 weeks. Depending on what your business needs are, you choose the desired filing speed. 

When it comes to Northwest Registered Agent, the turnaround time of your order depends on the state of formation. Since Northwest Registered Agent offers only one package, the TAT can vary from a couple of days to a few weeks. You can check the TAT for your state of formation from the Northwest Registered Agent’s website.

In this category, ZenBusiness is a clear winner since the turnaround times are flexible and you can select them as per your needs.

Order Tracking

For most of us, getting informed at every step of the process is pretty important. Since LLC formation can take several days in some states, you must know the status of your order so that you can stay relaxed.

Both incorporation companies provide you with a secure online account where you can keep your documents and monitor the status of your pending orders. 

Registered Agent Service

A registered agent is an entity that will receive any legal documentation from the state on the behalf of your company. They are a way to ensure that the state can reach out to your company whenever they need to through a secure and reliable channel/

ZenBusiness includes a free year of registered agent services no matter which package you choose. After the first free year ends, you will have to pay $99 annually to renew the service. Northwest Registered Agent also provides a free year of registered agent service.

However, for annual renewal, you will have to pay $125, which is slightly more. Why would you pay almost $25 more for a similar service, right?

Therefore, ZenBusiness takes the lead here, again!

Customer Reviews

No matter how good a company looks on paper, and how alluring its services may seem, the only person whose opinion you can trust is the one who has personally used the service. With over 4.700+ reviews on Trustpilot and a 4.8-star rating, you can rest assured that ZenBusiness is a high-quality service.

Their users are satisfied with the service they get and highly appreciate their fast service and affordable rates. Moreover, the reviews are also full of praises regarding their ease of use.

When it comes to user reviews, Northwest Registered Agent has only a couple of hundred reviews on Google and BBB. This was shocking since they have been around for a long time and have served millions of individuals. However few those reviews were, they were mostly positive in nature.

The reviews appreciated how helpful the Northwest Registered Agent Corporate Guides are and how easy the order process is. While the reviews for both incorporation services are positive, ZenBusiness has more reviews than Northwest Registered Agent.

Ease of Use

As new business owners, you don’t have the time and energy to go through complicated order processes and figuring out complex legal jargon. The order process at ZenBusiness is simple and straightforward. 

You have to select the package you want, provide basic information about you and your business, and then choose add-on features if you want. That’s all you need to do! The whole process takes less than 15 minutes. They do have a couple of upsells though.

When it comes to Northwest Registered Agent, they have the simplest order process possible. There are no upsells and there is only one package you can choose from. In this category, it is a tie since both of them have easy to use websites and the order process is simple and quick.

Additional Services

ZenBusiness and Northwest Registered Agent help you form your LLC and provide you with several additional services. You can get your EIN, annual reports, operating agreements, etc. from both of them. 

However, the prices of these services differ as we have explained above. Moreover, some services are unique to each incorporation service. With ZenBusiness you get accounting and bookkeeping service which is not available at Northwest Registered Agent. 

Similarly, you get mail forwarding and virtual office options with Northwest Registered Agent that aren’t available at ZenBusiness. A business website, business email, domain name, and domain privacy are important tools that can help you grow your business. 

They are only offered by ZenBusiness. Clearly, ZenBusiness is a winner in this category as well.

ZenBusiness vs Northwest Registered Agent: Which is Best?

By now, you are equipped with ample knowledge to make a well-informed decision. It is time for the million-dollar question: ZenBusiness vs Northwest Registered Agent – Which one should you choose?

With ZenBusiness, you get affordable and comprehensive LLC formation packages and quick filing turnaround times. Northwest Registered Agent is a popular, well-known, experienced company that has been around for a long time yet doesn’t offer wholesome features when compared to ZenBusiness.

We are not saying Northwest Registered Agent is not a good choice – it is a professional service that offers various alluring and attractive features. However, the services offered by ZenBusiness are more valuable and come at a much lower price point.

  • Signup for ZenBusiness if you want high-quality services with loads of features at an affordable price.

ZenBusiness is perfect for entrepreneurs who:

  1. Want different bundles of valuable services
  2. Are looking for affordable registered agent services
  3. Need a business website, domain name, business email, etc.
  • Signup for Northwest Registered Agent if you are looking for a service with years of experience and dedicated customer support.

Northwest Registered Agent is a good choice for business owners who:

  1. Want personalized support
  2. Are not in a rush to form their company
  3. Don’t have monetary restrictions

Recommended

ZenBusiness

★★★★★

For the best overall value, ZenBusiness is our recommended LLC formation service.

Northwest Registered Agent

For the personalized support and experienced LLC formation service.

Frequently Asked Questions

ZenBusiness offers three different package plans, each with different features and prices. Their starter package is perfect since it costs only $49. You don’t only form your LLC, but you also get a free year of registered agent services along with a few other alluring features. 

We also recommend their Pro package since you get your Federal Tax ID, annual report service, and a banking resolution along with LLC formation services.

Yes, you can always take the DIY route for LLC formation. However, we will not recommend it as it can be a complicated, time-consuming process for new business owners. You should hire a quality LLC formation service such as ZenBusiness and focus on growing your business.

ZenBusiness has feature-full LLC formation packages at affordable rates. Moreover, they have fast filing turnaround times. On the other hand, Northwest Registered Agent offers personalized, one-on-one customer support which is loved by their users. 

Therefore, if you are looking for affordability and quality, then choose ZenBusiness. If customer support and experience is what you are looking for, then Northwest Registered Agent is the company for you. 

In a few states, such as New York, Nebraska, and Arizona, you have to publish the formation of your company in the regional newspaper. If you need publication services, then ZenBusiness is the obvious choice as Northwest Registered Agent doesn’t provide this service at all.

When it comes to the refund policy, both these incorporations offer your refunds. At ZenBusiness, you can request a refund if your documents have not been filed with the state. After deducting a cancellation fee, they will give you your money back.

Northwest Registered Agent offers a more flexible refund policy. Their users have a 60-days window to ask for a refund. However, they will also charge a cancellation fee.

When it comes to upsells, Northwest Registered Agent takes the lead, as they don’t offer any. On the other hand, you will see a few upsells in the order process of ZenBusiness, even though they don’t go overboard with them.

Due to their affordable rates, variety in features, quality services, and faster turnaround times, we recommend ZenBusiness over Northwest Registered Agent. If you are on a budget, you will really like their services. 

Northwest Registered Agent is famous for its unique customer services model. Instead of traditional customer services, they have dedicated “Corporate Guides” for their users and provide one-on-one, personalized customer support.

When it comes to the first year of customer services, both incorporation companies provide registered agent services free of cost. However, after the first year, ZenBusiness charges $99 while Northwest Registered Agent charges $125. 

Therefore, ZenBusiness is a better option in this case.

Cite/Link to This Article

  • Stewart, Suzy. "ZenBusiness vs Northwest Registered Agent (Which is the Best LLC service?)". One Brick Court. Accessed on March 7, 2021. https://onebrickcourt.com/zenbusiness-vs-northwest/.

  • Stewart, Suzy. "ZenBusiness vs Northwest Registered Agent (Which is the Best LLC service?)". One Brick Court, https://onebrickcourt.com/zenbusiness-vs-northwest/. Accessed 7 March, 2021.

  • Stewart, Suzy. ZenBusiness vs Northwest Registered Agent (Which is the Best LLC service?). One Brick Court. Retrieved from https://onebrickcourt.com/zenbusiness-vs-northwest/.