ZenBusiness Review (Are They A Reliable LLC Formation Service?)

ZenBusiness Review


Don't have time to read this entire ZenBusiness review? Here's the quick version.

ZenBusiness is our recommended LLC formation service. They provide you with everything that you need to get your business started.

From CPA assessments, registered agent services, EIN acquisition, website-development services, and compliance guarantee, they are there to help!

Here are the five reasons we think they are the best incorporation service:

  1. They have the best and most responsive customer service
  2. They are a socially responsible company helping to support women- and minority-owned businesses
  3. Very affordable pricing that starts at $49
  4. You get a full 12-months and free registered agent service and a customizable operating agreement
  5. Their formation is a simple and straightforward process that saves you hours of time

If you're still looking to figure out if they are the right LLC formation company for you, keep reading the detailed ZenBusiness review below to get a better idea of what they can offer you.

Looking to incorporate your business and are searching for a professional LLC service to help you? Starting a business can be overwhelming and intimidating in the beginning. There are loads of responsibilities and things that you need to do – from developing an interactive website to taking care of legal documents, you are going to be up to your nose with work! 

Wouldn’t it be just amazing to a service that took care of all of your start-up needs? Well, there are business formation services out there whose sole purpose is to take care of your business’s needs! Instead of filing all the necessary paperwork yourself, it is a good idea to acquire the services of experts. 

Even though starting a new business can be tricky and complicated, forming your LLC doesn’t have to be. With so many LLC services out there, it gets hard to choose one that is perfect for you in every respect. To make this job for you easier, we have put together a detailed review of ZenBusiness, a professional LLC service.

In this in-depth review, we will tell you all you need to know about ZenBusiness – from its features and various packages to the pros and cons of the services. Ready to find out whether this formation service is a perfect fit for you or not?

Let’s dive in with a complete ZenBusiness review that covers everything you would want to know before purchasing.

ZenBusiness Pros and Cons

Knowing the pros and cons of anything in the real-world helps us in making better, well-informed decisions. Before going further, let’s take a look at a few advantages and disadvantages of using these filing services. 

Benefits of ZenBusiness

  • Affordable. We all know that budget plays a very important role in all business decisions that we make. ZenBusiness provides packages that are easy on the pocket – with prices as low as $49, you won’t have to worry about going over the budget!
  • Easy to use. The thing that we like about ZenBusiness is their services are simple and easy to understand. Since they use automation to provide various services, they not only get the work done quickly but efficiently as well. It has been only a few years since the inception of ZenBusiness and they have already helped thousands of businesses.

    The formation process gets pretty confusing, especially when you are a first-timer. Proof of good formation service is that it is simple and easy to use. The only reason why you are thinking of using a formation service is to save your time and energy. When it comes to ZenBusiness, it takes only a few minutes to fill out an order form.

    All you have to do is choose the package you want, enter a few crucial details regarding your business, and they will handle the rest!
  • Quality customer support. When it comes to customer support, ZenBusiness is second to none. They provide customer support via web chat, phone, or email. You not only get accurate responses to your queries, but you get them in a timely fashion.

    If you send an email, you get a response within one business day. It takes only a few minutes to get hold of a representative via phone or chat. On weekdays, you can contact them from 8 am to 8 pm CT. On Sunday, the timings are from 10 am to 7 pm. However, there is no customer support on Saturdays. 
  • Excellent customer feedback. Customer feedback and user experience is a great way of finding out whether a service is worth your time and money or not. With hundreds of users and loads of positive reviews, ZenBusiness is providing exemplary services to its users.
  • Socially conscious. Not only do they provide excellent formation services on a small budget, but they are also a socially conscious company as well. They help you grow your company while spreading goodness in the world. ZenBusiness has a partnership with Kiva.org through which they award grants and loan money to small businesses. In 2020, they awarded over $100,000 to small businesses and helped them get started!

Disadvantages of ZenBusiness

  • Still a new company. Since ZenBusiness is a relatively new company, it doesn’t have a lot of brand recognition and experience as compared to other services. However, keeping in mind the quality of their services and their affordability, we are ready to overlook the fact that they don’t have a lot of years under their belt. 
  • Variable turnaround times. It's not a disadvantage as such, but ZenBusiness offer different turnaround times according to the package you choose. There is “Standard Filing Service” for the starter package, expedited filing speed for pro and rush filing speed for the premium package. In addition, they give vague timelines like 1-2 weeks which might mean you have to wait a little while to form.

ZenBusiness LLC Formation Packages

ZenBusiness is excellent value for money

Of all the LLC formation services we've reviewed, ZenBusiness is the only one that includes your three most important features: LLC formation, free registered agent service, and free operating agreement.

As stated earlier, you get three different package options with ZenBusiness: Starter, Pro, and Premium.

All of them have different features and varying prices. You can choose the one that suits your needs and requirements. Let’s take a brief yet comprehensive look at the packages to know their details.

You can always start with the basic package and upgrade later, if necessary. Moreover, you can opt for particular services such as domain name and business website along with your package plan at an additional cost.

ZenBusiness Starter Package

ZenBusiness Starter Package is the basic plan that you get from ZenBusiness. It is a yearly plan and you pay $49. It includes 4 basic features:

  1. Standard Filing Service
  2. Registered Agent Service
  3. Template for Operating Agreement
  4. 100% Accuracy Guarantee
  • Standard Filing Service. If you choose this plan, the first thing ZenBusiness will do is to search the business database within your formation state to check whether the name you want is available or not. Articles of organization are required by the state to create your new LLC. If you use the services of ZenBusiness, they draft these documents for you and then file them with the state of formation.
  • Registered Filing Service. For an LLC to operate in the US, it is required to designate a registered agent. A registered agent is a person or business entity that will receive essential documents from the state on your behalf and then forward them to you. When you choose the starter package, you get registered agent service free for the year!
  • Operating Agreement Template. The document which outlines the basic ownership structure of your company and lays a few rules regarding the operation of your company is the Operating Agreement. You will get a customizable template which you can then use to create a personalized operating agreement. 
  • CPA Assessment. With ZenBusiness, you get a fee tax and accounting assessment from their expert CPAs. This will help you in determining your accounting, bookkeeping, and tax needs. The good thing is that this is handled in-house – ZenBusiness doesn’t use a third party like other LLC formation services.

If you are an entrepreneur on a budget looking for standard business filing services, then this package is the best for you. 

ZenBusiness Pro Package

The second package offered by ZenBusiness is the Pro Package at $149. It includes all the features of the starter package along with a few more. Stepping up from the Starter Package, ZenBusiness adds a few enticing features. Most businesses need a federal tax ID from the IRS. ZenBusiness would do that on your behalf in the Pro package. 

The features and services you get in a Pro Package are:

  1. Expedite Filing Speed
  2. Registered Agent
  3. Operating Agreement Template
  4. Employer ID Number
  5. Banking Resolution Template
  6. Worry-Free Compliance
  7. 100% Accuracy Guarantee
  • Expedited Filing Speed. With expedited filing speed, your formation documents will be completed and posted within a week. As an add-on service, it costs $50.
  • Employer ID Number. We all have social security numbers. EIN is like a social security number for your business. With the help of an EIN, you can open business bank accounts, file taxes, hire employees, and a lot more. Acquiring an EIN is a part of the Pro Package.

    If purchased separately, these services cost around $70.
  • Banking Resolution Template. A banking resolution is a form that tells who has the power to open a bank account (business account) for your LLC. In the Pro package, you will get a customizable template for a banking resolution which you can personalize accordingly.
  • Worry-Free Compliance. Running a business can be tough and you are bound to miss or forget a few things. If you chose the Pro package, filing your annual report will not be one of them. Separately, it costs around $110.

    With ZenBusiness’s worry-free guarantee, you won’t have to worry about preparing and filing your annual report because ZenBusiness will do that for you along with 2 amendments each year. Moreover, if you miss a filing deadline, ZenBusiness will help you in that case as well. 

If you are a new business owner who is looking for all the necessary LLC services to get your business up and running, without you having to worry about nitty-gritty legal details, then this package is perfect for you. 

ZenBusiness Premium Package

The third package offered by ZenBusiness is the top-tiered ZenBusiness Premium Package. At an additional cost of $100, you get all the features of the Pro Package along with tons of additional perks. 

It costs $299 annually. Starting a new business is very stressful and the Premium package helps you take a load off. The features present in the premium package are:

  1. Rush Filing Speed
  2. Registered Agent
  3. Operating Agreement Template
  4. Employer ID Number
  5. Banking Resolution Template
  6. Worry-Free Compliance
  7. Business Domain Name
  8. Business Website
  9. Business Email Address
  10. 100% Accuracy Guarantee
  • Rush Filing Speed. Want to incorporate your company quickly? The rush filing speed feature in the premium plan will take care of that by prioritizing the needs of your business above other package plan users. 
  • Business Domain Name. We live in a technological world and without an online presence, your business will not get the attention it deserves and needs. With this feature, you will get a domain name for your business’s website. Moreover, you will also get a domain management dashboard tool.
  • Domain Name Privacy. Don’t want your personal information to go public? Don’t worry, for ZenBusiness will take care of that. This feature will keep your personal info safe and it will not be publicly available even though you have filed for a domain name.
  • Business Website. Along with the domain name, you will also get help in setting up a website for your business.

    Not only will your filing needs be taken care of, but you will also have an online presence! With this package, you will not have to worry about the technicalities of forming a business. With the legal needs taken care of, you can focus on the growth of your business!
  • Business Email Address. The premium users will get a business email account that will have a storage space of 5 GB, giving you plenty of space to store important email documents.

If you are a business owner looking for additional services such as building an online presence, creating a business email account, dedicated CPA support, fast filing process, etc. then this package is the one for you.

ZenBusiness Customer Reviews

By now, you know a lot about the basic services that ZenBusiness provides. With low-costs, expert support, and personalized services, ZenBusiness is a great business formation service. However, the people who have used this service are the ones with the most authentic information and opinion. 

No ZenBusiness review would be complete if we didn't look at the actual reviews left by their customers on Trustpilot.

We can’t deduce that they are a good service provider from their services, features, and packages. Unbiased customer testimonials and reviews are the perfect way of knowing the truth about their quality.

Even though they have been around for only 5 years, they have plenty of positive customer feedback online. Based on 4,631 reviews on Trustpilot, ZenBusiness has a 4.8/5 excellent rating.

Overall, it seems as if their customers are very pleased and satisfied with the quality of the services they get. 

Because of their smooth process and excellent deals, they have a positive reception amongst users. As compared to other formation services, there are fewer upsells with ZenBusiness that customers find pleasing. 

Most of the user feedback centers on the fact that the whole process is easy and smooth. A few users have complained about confusion regarding the recurring charges. However, this can be easily avoided by doing proper research – or by reading our comprehensive ZenBusiness review!

Is ZenBusiness Worth It?

If you are a new business owner, then ZenBusiness will provide you with a lot of help with incorporating your company. If you are searching for an affordable and reliable LLC service, then ZenBusiness is perfect for you.

If you have a smart budget yet need the first-class service, then you should take a look at ZenBusiness. A few reasons why you should use ZenBusiness are:

  • All-Inclusive Service. ZenBusiness provides a multitude of services that are required to get your business up and running. They handle all the legal needs when it comes to filing your business in a straightforward, affordable manner.
  • Add-On Services. There are a variety of additional services such as web hosting, business credit card, etc. that you can add-on to your basic plans as well. This makes ZenBusiness a one-stop destination for all your LLC needs.
  • Affordable and Varied Pricing. ZenBusiness provides affordable services and different packages so that no matter what your budget is, you will be able to fulfil your needs and requirements. If you don’t want a yearly subscription, you can use any of their services stand-alone as well.
  • Notifications and Alerts. One thing that we like about ZenBusiness is their dedication and steadfastness. They notify you so that you can keep track of recurring filings. It is hard to stay on top of deadlines when you are running a company and with the help of ZenBusiness, this is one less thing to worry about.

Bottom line: after reviewing all of the top LLC services available today, we found ZenBusiness to be the best rated and most reliable LLC formation service. Why? Their excellent prices and dedication to customer service. This is the LLC formation company we recommend to new business owners and entrepreneurs.




For the best overall value, ZenBusiness is our recommended LLC formation service.

Compare All LLC Services

See how ZenBusiness compares to other LLC formation services like LegalZoom

ZenBusiness FAQs

We get a lot of questions about ZenBusiness and to help you make an informed buying decision, we'll continue to answer and update the frequently asked questions below.

Yes, ZenBusiness has a refund policy. If you want a refund, you will get a 100% refund minus any costs that they have already incurred for your formation. However, once the payment has been sent to the state, they don’t accept any changes to the filing or cancellation requests. 

Even though ZenBusiness hasn’t been around for a long time, it was founded in 2015, there are plenty of user reviews and testimonials to prove that it is a legit service. They have helped thousands of businesses and their five-year goal is to have helped over a million businesses, which is an impressive goal. With a Trust Pilot rating of 4.8, you can rest assured that they are not a fraudulent service. 

No. You are not legally obligated to use a Formation Service. If you want to incorporate your own company, you can do so. However, we will not recommend you to do so yourself, especially if you are a beginner in the world of entrepreneurship. 

You are going to miss a few things due to a lack of knowledge which might have harmful effects on your business. Therefore, it is always a safe option to hire professionals and experts.

The prices for different services provided by ZenBusiness vary. There are three basic packages starting from $49 that we have discussed above comprehensively. There are additional services as well which you can add-on to your plans. 

The complete details are available on the ZenBusiness website in an easy-to-understand manner. 

ZenBusiness Review: Conclusion

Starting a new business is hard. There are a million things that you need to take care of. With the help of a professional formation service like ZenBusiness, there would be one less thing for you to worry about. ZenBusiness is a reasonably priced professional service that will make things very easy for you when forming an LLC.

Whether you are a beginner or have already established a few LLCs, ZenBusiness is an affordable, quick, and trustworthy business formation provider. As compared to various other LLC formation services, they give more bang for the buck! 

With various features, affordable pricing plans, and excellent customer service, they are a legit service. They have a transparent and easy to use process which makes it very easy for us to recommend their services to you! The services they provide are worth every single penny you invest!

The packages that ZenBusiness cover all the basic needs for the formation of an LLC. However, there are plenty of other features that you can use to ensure seamless business growth. Starting a new business is stressful – make the process a little less stressful for you by checking out ZenBusiness.

If you have found this ZenBusiness review to be helpful in making a decision about whether they are the right LLC formation service for you, get your LLC formed right now for as little as $49.

Cite/Link to This Article

  • Stewart, Suzy. "ZenBusiness Review (Are They A Reliable LLC Formation Service?)". One Brick Court. Accessed on May 15, 2021. https://onebrickcourt.com/zenbusiness-review/.

  • Stewart, Suzy. "ZenBusiness Review (Are They A Reliable LLC Formation Service?)". One Brick Court, https://onebrickcourt.com/zenbusiness-review/. Accessed 15 May, 2021.

  • Stewart, Suzy. ZenBusiness Review (Are They A Reliable LLC Formation Service?). One Brick Court. Retrieved from https://onebrickcourt.com/zenbusiness-review/.